The quality reports provides a quick view of the distribution status for the day compared to the average day KPIs.
Quality reports have multiple widgets and each widgets has separate configurations as well.
The option to exclude a single record or a set of records from the overall quality assurance is available with a single click. Also records that are already seen and accounted for can be marked as seen with a single click.
Quality Report
Widgets
Time consumption: Today's duration comparison to previous 'n' weeks average.
Time Consumption Widget
Time Consumption Settings
Swipe Distance: Today's distance comparison to previous 'n' weeks average
Swipe Distance Widget
Swipe Distance Settings
Clustered swipe: Delivery swipes performed by courier for 'x' tasks within 'y' seconds
Clustered Swipe Widget
Clustered Swipe Settings
Problems count: Today's problem count for each job
Problem Count Widget
Problem Count Settings
Complaints: Most complaints on addresses for today
Complaints widget
Problem Types (Today): Problems reported categorized type wise
Problem Types Widget
Problem Couriers (Today): Problems reported categorized courier wise
Problem Couriers Widgets
Courier Flags (Today): Couriers with the most flags for today
