Quality Reports

The quality reports provides a quick view of the distribution status for the day compared to the average day KPIs.

Quality reports have multiple widgets and each widgets has separate configurations as well.

The option to exclude a single record or a set of records from the overall quality assurance is available with a single click. Also records that are already seen and accounted for can be marked as seen with a single click.

Quality Report

Widgets

Time consumption: Today's duration comparison to previous 'n' weeks average.

Time Consumption Widget
Time Consumption Settings

Swipe Distance: Today's distance comparison to previous 'n' weeks average

Swipe Distance Widget
Swipe Distance Settings

Clustered swipe: Delivery swipes performed by courier for 'x' tasks within 'y' seconds

Clustered Swipe Widget
Clustered Swipe Settings

Problems count: Today's problem count for each job

Problem Count Widget
Problem Count Settings

Complaints: Most complaints on addresses for today

Complaints widget

Problem Types (Today): Problems reported categorized type wise

Problem Types Widget

Problem Couriers (Today): Problems reported categorized courier wise

Problem Couriers Widgets

Courier Flags (Today): Couriers with the most flags for today

Couriers Flag Widget

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